Mission Auto Service

"Hello All,
I normally do not do this; however, I've been inspired to let you all know of a wonderful Auto Service company that I recently had an experience with. I currently own an Infiniti QX56, and due to the outrageous cost at the dealership for a 60,000-mile service, I decided to try Mission Auto Service in Aliso Viejo.  

When I came home, my car was here waiting for me, along with the invoice that was a fraction of what the dealer was going to charge. I went over it with a fine-toothed comb, thinking they must have forgotten something. They didn't.  Evidently, the mechanics are paid by the hour; therefore, they have no incentive to find anything wrong with your car. In the suggestions/recommendations box, it stated "Front and rear brake pads both excellent, with 70% remaining." 

The auto shop is MISSION AUTO SERVICE, 27802 Aliso Creek Road, Unit D120, Aliso Viejo, CA  92656. (949) 354-0027. This shop is owned by a family who lives in our community with kids who go to our schools. Besides the fact that they do excellent work, they really do care. I strongly recommend them for your auto maintenance needs.

Feel free to call me if you have any questions."

- Tina


"I needed a new actuator (my window was stuck down) in my pickup truck. Not only was the staff at Mission Auto friendly and trustworthy, but they gave me a ride home, and even drove to Santa Ana to get the correct part.

- Angela Bennett, Aliso Viejo


"My mother's (73 years old) car went dead at the interesction of Crown Valley and Golden Lantern. 200 cars passeed by and only Bill stopped and assisted her.
He got the hazard lights on, the hood up and my mother to sidewalk. My mother and I and the tow truck beat Bill back to Mission Auto. Our whole family uses them now."

- Sam


"I have used Mission Auto Service and have found them to be respectful and quite nice. I have had my oil changes done there and have been very pleased. Didn’t try too upsell me."

- Dawn, Laguna Niguel


"It's amazing what you did with my car after it sat in a barn for six years! I really have enjoyed relaying the story of how you got the car running again. All of the fluids were bad, the gas didn't even smell like gas, there was grass actually growing on the engine, straw all over and too many bugs to count. Thanks for vacuuming and washing it, too.

The car looks brand new."

- Lucas Simpson


"My car was overheating and my neighbor Steve recommended Mission Auto Service. The staff at Mission Auto Service was very friendly and trustworthy. I give them two thumbs up."

- Fred, Dana Point


"Mention Soka University and receive 10% off any non-promotional service. They are our neighbors and are the closet facility to Soka University."

- Cliff Mosher, Director of Special Facilities, Soka University of America

"The people that know me best understand that I treat my car like an investment. I really make sure the outside is looking good like day one... So I am very particular on whom I let work on the inside... Mission Auto Service is that place I trust to work on my vehicle with a doubt. From my first visit, I knew this place was not like any other... Bill treats everyone like a person and explains everything so that everyone can understand without a puzzled look on your face... He enjoys talking with people so if you have time to sit and wait, spend some time talking about anything... Each time I take my car, I leave knowing of the good work that was done and that I wasn't over charged for something that I didn't need... I'm there regularly for oil changes and other maintenance checks so when they tell me I need something, I truly know that I need it..."

- Big Nate 

"I normally hate taking my car to a garage, but I feel differently since I discovered this place. They've done a great job on our vehicles, we're always greeted by friendly, helpful people, they are reliable and efficient. I highly recommend Mission Auto Service. Also, the price is right!"

-Patricia and David

"My baby is a 1967 Chevy Camaro Convertible (black) and the only auto shop that I allow to work on this car is Mission Auto Service. It has taken me years to find an auto shop that I can trust to make quality repairs to my
little classic (not to mention to my Mercedes)."

-Daniel

"These guys are great and they do a great job. They also have a payment plan they offer with no credit checks, that's right no credit checks. I will definitely be a long time customer and refer friends and family."

-ocdreamweaver

"Great Service! Last time I got my oil changed Bill at the front desk remembered my name! Wow. I have an older car and the guys there keep it running great without selling me a bunch of stuff I don't really need. I have already referred several of my friends to Mission Auto and will continue to in the future. First class service at a good price!"

-Greg

"These guys are great! My daughter had taken her Toyota pickup somewhere else and was told she needed a new timing belt and that it would cost about $1,000 for the repair. I suggested she talk to Bill at Mission Auto Service and see how much he would charge. We dropped off the truck for him to look at while we ran some errands. Bill called us a couple of hours later and told us this truck doesn't even have a timing belt! He said all the truck needed was new brakes (which we knew) and gave us a great deal for brake work. Thanks guys, you saved us a bundle!"

-mipinsadie

Consumer Reports.ORG

November 4, 2009

How to stop a runaway car: Don’t pump the brakes

Despite a massive recall by Toyota of 3.8 million vehicles to address sudden runaway acceleration, National Highway Traffic Safety Administration (NHTSA) is still investigating the exact cause of this problem. They are concerned that the accelerator pedal getting stuck by the floor mat – the purpose of the recall - is not the exclusive cause, according to the New York Times.

Whatever the cause of unintended acceleration, the best defense is to know how to safely regain control of the car should it happen to you. In a previous post, we wrote that putting a car in Neutral might save your life. Our latest tests show that pumping the brakes at full throttle can make a bad problem even worse, as demonstrated this video from ABC News. (See the report "Owners of Toyota cars in rebellion over series of accidents caused by sudden acceleration" at ABCNews.com.) 

A NHTSA report released this week points out that some drivers can “react by applying the brake pedal multiple times, depleting the braking system’s (vacuum based) power assist.
 
Testing theory at the track
We decided to find out just how quickly you could lose power brakes with a stuck throttle. Using our test track and several test vehicles, we accelerated to 60 mph and hit the brakes with the accelerator still floored. Once the brakes were applied, the vehicles began fighting us. The transmissions downshifted trying to maintain speed.
 
Instead of holding the brakes, we tried pumping them. This test confirmed that pumping the brakes is a really bad strategy. Power brakes rely on engine vacuum to provide additional brake pressure. At full throttle, the engine doesn’t generate any vacuum. So as soon as we removed and reapplied pressure to the brake pedal, the power assist disappeared and stopping the car became hopeless. “There was no way I could push hard enough on the brakes to slow the car down when the engine was fighting me,” said Sr. Automotive Engineer Jake Fisher.
 
Bottom line
The best strategy to stop a runaway car is to press and hold the brakes and shift into neutral. Modern cars have rev limiters, which will protect the engine from over-revving. Even if your car doesn’t, don’t worry about your engine’s life—worry about your own.

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